Safety & Compliance Notice
Safety and compliance are built into ClearCareFlowAI
ClearCareFlowAI is a digital healthcare intake and triage platform designed to support safe, structured information gathering and care navigation.
Important
ClearCareFlowAI is not a medical device and does not provide medical diagnosis, treatment, or clinical decision-making. It does not replace healthcare professionals and should not be used as a substitute for professional medical advice, diagnosis, or treatment.
If you are experiencing a medical emergency or life-threatening symptoms, seek immediate emergency care or contact local emergency services.
Non-diagnostic by design
ClearCareFlowAI provides informational, non-diagnostic outputs only. The platform does not make clinical judgments, generate diagnoses, or recommend treatment plans.
- No diagnosis or treatment
- No clinical decision-making
- Does not replace healthcare professionals
How the platform works
ClearCareFlowAI uses structured workflows, rules-based logic, and artificial intelligence to help assess the urgency of reported symptoms and guide users to appropriate next steps.
- Structured intake for completeness and safety
- Rules-first urgency classification
- Next steps: urgent care, same-day, routine, or self-care guidance
Safety, auditability, and oversight
ClearCareFlowAI is designed with safety, auditability, and compliance in mind. Interactions can be logged, time-stamped, and traceable to support quality assurance, operational oversight, and regulatory review.
- Auditable session logs (time-stamped and traceable)
- Configurable thresholds and escalation paths
- Final responsibility remains with the user and their provider
Privacy and data protection
ClearCareFlowAI is designed to support alignment with relevant healthcare privacy frameworks (such as PHIPA in Ontario and HIPAA in the United States, where applicable). Data handling, access controls, and retention policies are implemented to protect personal health information.
Specific compliance obligations may vary by customer, deployment context, and jurisdiction.
- Access controls and least-privilege design
- Retention policies to protect PHI
- Deployment-specific compliance support
Acknowledgment
By using the ClearCareFlowAI platform, users acknowledge and agree that the service is intended solely as a digital intake and care-navigation tool, and that any medical decisions should be made in consultation with a qualified healthcare professional.
This notice is provided for general informational purposes and does not constitute legal or medical advice.